FAQ

How long does it take to re-stock?

For quality purposes, we create our products in smaller batches to keep them as fresh as possible due to the natural ingredients used. We always restock ahead of time, but for out of stock cases it may take up to 3 to 4 weeks to restock.

Bulk orders & business inquiries

Please contact us at info@deinecosmetics.com for a custom discount or quotation for bulk orders or business inquiries. 

When will my order be shipped?

Within 1-3 business days when payment is received. 

Can I return/refund my order?

Please contact us if there are any issues of defect with the product you receive and we will do our best to find a solution for you. We do not offer returns for safety purposes.

Are your products cruelty-free?

Yes, we are also Leaping Bunny certified.

 

Other questions?

Contact us at info@deinecosmetics.com