FAQ

How long does it take to re-stock?

For quality purposes, we create our products in smaller batches to keep them as fresh as possible due to the natural ingredients used. We always restock ahead of time, but for out of stock cases it may take up to 3 to 4 weeks to restock.

Do you ship outside of Canada?

No. However, we are working on getting this! We currently only ship only within Canada. For international business inquiries please contact us!

When will my order be shipped?

Within 1-3 business days when payment is received. 

Can I return/refund my order?

Please contact us if there are any issues of defect with the product you receive and we will do our best to find a solution for you.

Are your products cruelty-free?

Yes, and we are also Leaping Bunny certified!

 

Other questions?

Contact us at info@deinecosmetics.com