FAQ

 

How long does it take to re-stock?

For quality purposes, we create our products in smaller batches to keep them as fresh as possible due to the natural ingredients used. We always restock ahead of time, but for out of stock cases it may take up to 3 to 4 weeks to restock, or as requested.

 

Bulk orders, business inquiries, partnerships, or collaborations?

Please contact us at info@deinecosmetics.com.

 

When will my order be shipped?

Within 1-3 business days when payment is received. 

 

Can I return/refund my order?

Please contact us if there are any issues of defect with the product you receive and we will do our best to find a solution for you. We do not offer returns for safety purposes.

 

Are your products cruelty-free?

Yes. We are Leaping Bunny certified. Our official certificate can be found here.

 

Other questions?

Contact us at info@deinecosmetics.com